HealthLink BC (811) - Health Services Helpline - Navigation Support & Telephone Advice From: RNs, Dieticians, Pharmacists

Provided by HealthLink BC

A free-of-charge provincial health information and advice phone line. Phone lines open 24/7. Translation available in over 130 languages. For non-emergency situations only.
The 8-1-1 phone line is operated by HealthLink BC, which is part of the Ministry of Health.

By calling 8-1-1, you can speak to a health services navigator, who can help you:
  • find health information and services
The navigator can connect you directly with:
  • a registered nurse,
  • a registered dietitian,
  • a qualified exercise professional,
  • a pharmacist.

Any one of these healthcare professionals will help you get the information you need to manage your health concerns, or those of your family.

Health services navigators are available any time of the day or night, every day of the year.

8-1-1 provides translation services on request in more than 130 languages.

The 8-1-1 service is for non-emergency situations only. In the event of a medical emergency, call 9-1-1, or your local emergency number.

811 (province-wide simply dial 8-1-1)

Website: https://www.healthlinkbc.ca/services...

Service is available in Cantonese, English, Farsi, French, Korean, Mandarin, Punjabi, Spanish, and Vietnamese.

Cost: No cost

Associated Programs/Services

Also offered by HealthLink BC:

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Availability

Service area: Province-wide

Service Types Provided
Healthcare Providers
Medication
    Ways to Access
    • After Hours Services
    • Service provided by phone

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

    Click anywhere to close