Adult Mental Health & Substance Use Services - Western Communities

Addictions / Substance Use and Mental Health - Adult & Senior

Provided by Island Health

Single access point for individuals seeking adult mental health and substance use services in the Western Communities (formerly Westshore), including View Royal, Colwood, Metchosin, Highlands, Sooke and Port Renfrew.
Services provided:
  • Same day, single-session counselling appointment
  • Screening and assessment
  • Referrals to the most appropriate service, team or community resource
  • Connection to services such as counselling, case management, psychiatry, substance use supports and withdrawal management (detox)
How to access services:
  • Available for individuals aged 19+ years old who are living in the Western Communities (prev. Westshore) including View Royal, Colwood, Metchosin, Highlands, Sooke and Port Renfrew.
  • In person drop-in appointments are available Monday to Friday from 9:00 AM – 11:15 AM and 1:00 PM – 2:15 PM, and on Wednesdays from 9:00 AM – 11:15 AM
  • For a phone-in appointment, please call 250-370-5799
  • Primary care providers can fax a completed MHSU Referral Form to 250-370-5724
  • Referrals are also accepted from individuals, clinicians, community agencies and health and social services professionals.
Crisis and Emergency Services: The Community Response Team provides urgent response for adults who may be suicidal or in a psychiatric crisis through the 24-Hour Vancouver Island Crisis Line 1-888-494-3888.

Find additional information, resources and tools to support your well-being on the Island Health Mental Health and Substance Use Resources page.

250-370-5799

Website: https://www.islandhealth.ca/our...

681 Allandale Road, Victoria, British Columbia, V9C 0S2

Hours of Operation are Monday to Friday, 8:30 AM - 4:30 PM, closed on Statutory Holidays.

Cost: No cost

Referral options:

  • Self-referral
  • Physician or nurse practitioner referral
  • Health professional referral
  • Social worker referral
  • Community service organization referral

Details: Referral is not required, but you can self-refer or be referred by a physician (referral faxed to 250-370-5724).

Associated Programs/Services

Also offered by Island Health:

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Availability

Service area: Langford, Sooke, Victoria

Service Types Provided
Addictions / Substance Use
Mental Health - Adult & Senior
Ways to Access
  • Provided 1:1 in-person
  • Provided at a single location
  • Provided by phone

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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