Crisis Response, Community Led (CRCL) - Mobile Support for People in Crisis
Mental Health - Adult & Senior and Mental Health - Child & Youth
Provided by Canadian Mental Health Association (CMHA)
Previously known as Peer Assisted Care Teams (PACT), CRCL offers vital circle of support for people in crisis.
CRCL is a mobile, community-led crisis response team that provides support to people 13 years and older who are experiencing a mental health crisis. CRCL services are delivered by people with a combination of lived expertise and professional experience in mental health.
If a mental health crisis is occurring, CRCL can dispatch a team of at least two crisis responders. CRCL Crisis Responders may be peer support workers, licensed clinical social workers, paramedics, nurses, or other staff with expertise and professional experience supporting people in crisis. Crisis can look different for everyone. An individual might reach out for help if they are:
If a mental health crisis is occurring, CRCL can dispatch a team of at least two crisis responders. CRCL Crisis Responders may be peer support workers, licensed clinical social workers, paramedics, nurses, or other staff with expertise and professional experience supporting people in crisis. Crisis can look different for everyone. An individual might reach out for help if they are:
- Experiencing grief, panic, or anxiety
- Feeling or acting in ways that are different or distressing
- Experiencing thoughts of self-harm
- Experiencing thoughts of suicide
- Concerned for the wellbeing of someone who may be experiencing a mental health crisis
When an individual reaches out, a CRCL dispatcher will answer and assess the incoming call or text. If the individual is experiencing a mental health crisis that could benefit from in-person support, CRCL will send a team of trained crisis responders to reduce distress, provide safety and support, help with referrals to other services and offer post-crisis follow-up.
CRCL is funded by the Province of BC, developed, and administered by the Canadian Mental Health Association, BC Division (CMHA BC) and delivered by local community- based organizations. Find CRCL in the community nearest you.
Location finder: https://crcl.ca/
1-888-261-7228 (North Shore)
Public email: CRCL@cmhanorthshore.ca
Website: https://northwestvancouver.cmha.bc.ca...
Texting also available at 778-839-1831. Service hours: 7 days a week, 8:00 AM – 12:30 AM. Operated by CMHA North and West Vancouver Branch.
778-727-3909 (New Westminster)
Website: https://purposesociety.org/events...
Call or text the number provided. Service hours: 7:00 AM -11:30 PM, 7 days/week. Operated by Lower Mainland Purpose Society.
250-818-2454 (Victoria)
Website: https://avi.org/service/crcl/
Service hours: 10:30 AM - 5:30 PM, Monday through Friday. Operated by AVI Health and Community Services.
250-681-4878 (Comox Valley)
Website: https://avi.org/service/crcl/
Service hours: 10:30 AM - 5:30 PM, Monday through Friday. Operated by AVI Health and Community Services in partnership with K'ómoks First Nation.
778-349-3459 (Prince George)
Service hours: 10:00 AM - 10:00 PM seven days a week. Operated by Prince George Native Friendship Centre.
Cost: No cost
Associated Programs/Services
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Availability
Service area: Comox, Courtenay, Cumberland, New Westminster, North Vancouver, Prince George, Victoria, West Vancouver + show cities
Service Types Provided
Mental Health - Adult & Senior
Ways to Access
- Mobile Services
The listing of this service in Pathways is not a recommendation or endorsement by Pathways.