Intensive Case Management - Adult - Interior Health Area

Provided by Interior Health

Provides comprehensive and collaborative care coordination services for people with multiple complex needs.
Available in Cranbrook, Kamloops, Kelowna, Kaslo, Nelson, Penticton, Vernon and Williams Lake with a physician referral.

Admission Criteria:
  • Adults (18+)
  • Severe Substance Abuse with a Mental Health Disorder
  • Inability to participate in traditional office-based or group services
  • Significant functional impairment e.g. Inability to maintain safe and consistent housing
  • Able to function safely in the community with enhanced supports

  • Additional Criteria:
  • High use of hospital services (e.g. high number of ER visits)
  • Criminal justice involvement (e.g. frequent incarcerations)
  • Complex comorbidities
  • Location finder: https://www.interiorhealth.ca...

    Compilation/directory: https://www.interiorhealth.ca...

    Service is available in English.

    Cost: No cost

    Referral options:

    • Physician or nurse practitioner referral
    Associated Programs/Services

    Also offered by Interior Health:

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    Availability

    Service area: Cranbrook, Kamloops, Kelowna, Nelson, Penticton, Vernon, Williams Lake

    Ways to Access
    • Provided at multiple locations

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

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