Home Health and Community Health Services Intake - Island Health

Condition Specific Support, End of Life Care / Palliative Care, Healthcare Providers, Home Health Care, and Seniors Services

Provided by Island Health

A general enquiry line for individuals interested in accessing Island Health Community Health Services.
The Community Health Services program offers in-home and community-based services to support and improve health and quality of life in order to remain independent and in your own home for as long as possible. These services include assistance with daily tasks like bathing and dressing, specialized nursing care, or support with physical rehabilitation - all to help reduce the need for hospital visits by providing proactive care and supports. For those unable to access specific clinics due to health concerns, these services bridge that gap, ensuring everyone receives care without disruption.

Call your local Community Access Line (listed below) to access community support, caregiver support and respite, community health programs, community virtual care, and home care services - no referral is required. Learn more about individual Home Care Services below (access varies from site to site across the Island):
  • Acquired Brain Injury Program - Island-wide community based program providing services to assist in regaining, improving or maintaining function and/or independence of adults with acquired brain injuries
  • Adult Day Program - Provides an outing and socialization for you and gives caregivers a break
  • Assessment for Assisted Living & Long-Term Care - For seniors and people with various disabilities who need a safe and appropriate environment to live
  • Case Management for Home Care
  • Choice in Supports for Independent Living (CSIL) - A self-managed care option for home support services where funds are provided to eligible clients to purchase and manage their own home support services.
  • Community Bathing Programs - If bathing at home is difficult, various facilities can provide bathing assistance in special bathtubs with help from trained staff
  • Community Nutrition
  • Community Virtual Care (aka Home Health Monitoring)- A free service to support people living with a range of medical conditions who are immune-compromised, the elderly and the frail. This includes the Chromic Disease Management Program, Acute Illness Support (incl. Influenza, COVID-19, RSV), Virtual Supportive Care and the Caregiver Support Program.
  • Hospice Palliative & End-of-Life Care - A range of services for dying people of all ages, including children and their families
  • In-Home Support Worker Services - Care provided in the home by Community Health Workers as directed by a home care clinician
  • Nursing Services
  • Physiotherapy & Occupational Therapy
  • Respite Care - Provide caregivers much-needed breaks to join in community activities, rest and renew their energy
  • Respiratory Therapy In Community
  • Seniors Outreach- Is available to support family physicians and community health care providers when a senior needs further assessment and treatment, or to investigate abuse
  • Social Work

Please locate which region you belong to below, and call the associated Community Access Line.

Location finder: https://www.islandhealth.ca/our...

Website: https://www.islandhealth.ca/our...

250-388-2273 (South Island)

Toll Free: 1-888-533-2273

Website: https://www.islandhealth.ca/our...

Serves all communities south of Mill Bay, including Greater Victoria, Southern Gulf Islands and west to Port Renfrew.

250-739-5749 (Central Island)

Toll Free: 1-877-734-4101

Website: https://www.islandhealth.ca/our...

Serves all communities from Mill Bay to Deep Bay, including Gabriola Island, and from Parksville on the east to beyond Tofino/Ucluelet on the west coast.

250-331-8570 (North Island)

Toll Free: 1-866-928-4988

Website: https://www.islandhealth.ca/our...

Serves all communities north of Deep Bay including Mt. Waddington Regional District and the adjacent mainland area.

Cost: No cost

Referral options:

  • Physician or nurse practitioner referral
  • Self-referral
Brochures and Info
Associated Programs/Services

Also offered by Island Health:

Just the closest matches listed. Click to see more!
Availability

Service area: Island Health Area + show cities

Service area cities: Alert Bay, Bamfield, Black Creek, Brentwood Bay, Campbell River, Cathedral Grove, Chemainus, Cobble Hill, Comox, Coombs, Cortes Island, Courtenay, Cumberland, Deep Bay, Denman Island, Duncan, Fanny Bay, Gabriola Island, Galiano Island, Gold River, Hornby Island, Horne Lake, Kyuquot, Ladysmith, Lake Cowichan, Langford, Lantzville, Long Beach, Mayne Island, Merville, Mill Bay, Nanaimo, Nanoose Bay, Nitinaht, North Saanich, Parksville, Pender Island, Penelakut Island, Port Alberni, Port Alice, Port Hardy, Port McNeill, Quadra Island, Qualicum Beach, Quathiaski Cove, Saanich, Saanichton, Salt Spring Island, Saturna Island, Sayward, Shawnigan Lake, Sidney, Sointula, Sooke, Tahsis, Tofino, Ucluelet, and Victoria

Service Types Provided
Condition Specific Support
End of Life Care / Palliative Care
Healthcare Providers
Home Health Care
Seniors Services
Ways to Access
  • Delivery of goods
  • Provided at home

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

Click anywhere to close